It’s common knowledge that reading and curating content is like drinking water from a firehose. With a seemingly never-ending cascade of new information, new technology, and new trends to stay on top of, it can feel like a frantic rat race to capture and hold your customer’s attention.
However, there is danger in being too responsive to “the now” of content, especially when you are in a major B2B marketplace.
Things change. Trends go away. Technology evolves. But your content lives on in spite of it.
Becoming a subject matter expert on a hot topic of today could leave you out in the cold when the world moves on next week. Customers searching back in time on your blog may walk away thinking you are an expert on being inaccurate or a master flip-flopper. Neither one bodes well for sealing the deal.
Robyn advises, amongst other things, caution when touting your expertise on the topic de jour and keeping in mind that you are responsible for what your customer thinks of your content.
“When anyone goes to make a technology purpose, the place that they start is with research and learning.” —@RCItule
“Storytelling is really not about us.” —@RCItule (highlight to tweet)
“At the end of the day, storytelling is about the success of our clients.” —@RCItule
“The lens that you’re looking through is just as important as the thing that you’re looking at through that lens.” —@RCItule
“What do we share that makes it useful and actionable?” —@RCItule
“When we’re creating good content, we’re actually connecting people to meaning.” —@RCItule (highlight to tweet)
“Different industries have radically different approaches and needs from the technology they’re evaluating.” —@RCItule
“We’re really tied into driving demand that meets people at the right time.” —@RCItule
“There is not a single source of truth anymore.” —@RCItule
“To be able to capture a small slice of somebody’s day is a really powerful thing.” —@RCItule
“The brand is the sum of all experiences.” —@RCItule (highlight to tweet)
Mac or PC? Mac
Favorite Opera? The Tales of Hoffman
Favorite fitness saying? If you don’t squeeze your glutes, no one else will!
Current Netflix binge? The Crown
Favorite gift to give or receive? Audible books